ADDITIONAL OFFERS

You need more storage space? Or support from our qualified technicians? We are happy to offer you additional services to your existing contract.
Options Price* Accounting interval Book
Data backup Mon-Fri 9.00 - 18.00 € 29,00 one-time Email
Data backup Mon-Fri 18.00 - 22.00
Saturday, Sunday and public holiday
€ 49,00 one-time
Email
Subsequent invoice correction € 2,50 per invoice Email
Change inclusive domain € 4,00 per domain, one-time Email
additional Nextcloud backup individual monthly Email
Blocking and unblocking of a managed server € 29,90 one-time
Email

* All prices include 19 % VAT (DE), EU countries differ.

Do you need more performance or storage space?

Via your personal customer control centre ( https://kcc.webhostone.de ) you can add further services, change tariffs or add further useful tools and features to your tariff.

ORDER

You can order most of the additional services at any time in the customer control center at kcc.webhostone.de. For the remaining services please send us an email to support@webhostone.de stating your customer number.

TECHNICAL SUPPORT

The support by email is basically free of charge. However, if you need help that goes beyond the managed service, we are happy to provide you with support from our technicians. The technicians' working time is calculated according to time spent in 15 minute intervals:

  • Workdays from 09.00 - 18.00
    € 29,00* per 15 minutes
  • Remaining time
    € 39,00* per 15 minutes

If an activity of us is liable to pay costs, we will of course inform you in advance.